Frequently Asked Questions
Everything you need to know about booking with Bonne Vacances — documents, payments, groups, cruises, and destination weddings. If you don’t see your question, call us at 816-786-1633.
General
What does Bonne Vacances Travel Agency do?
We curate and manage travel — cruises, family vacations, luxury escapes, group getaways, and destination weddings. We handle the research, supplier calls, and booking so you can enjoy the fun part.
Why should I use a travel advisor instead of booking online?
You get a real person to assist you, access to group space and promotions, and someone to call if the supplier changes something. We also help organize group payments and travel documents.
Passports & Identification
Do I need a passport to travel internationally?
Yes. All travelers — including infants and children — must have their own valid passport for international air travel.
For some closed-loop cruises (leaving and returning to the same U.S. port), U.S. citizens may use an original or certified birth certificate plus a government-issued photo ID, but we always recommend traveling with a passport.
How long should my passport be valid?
Many destinations require your passport to be valid for at least 6 months beyond your return date. Please check this before you pay your deposit.
What ID do I need for domestic U.S. flights?
Beginning May 7, 2025, travelers 18+ must present a REAL ID–compliant driver’s license or another acceptable ID (such as a U.S. passport) to fly within the United States.
What identification do children 0–16 need?
Domestic travel: Children traveling with an adult whose identity can be verified usually do not have to show ID, but airlines may request a birth certificate to verify age (especially for lap infants).
International travel: Every child — no matter the age — must have their own passport. Some destinations and cruise lines may also require a notarized consent letter if the child is traveling with only one parent or another adult.
What if I’m entering the U.S. from another country?
Most non-U.S. citizens will need a valid passport and an appropriate visa, or must qualify for the Visa Waiver Program.
Does the name on my booking have to match my ID?
Yes. Your airline/cruise reservation must match your government ID or passport exactly. If you were recently married or changed your name, tell us before tickets are issued.
Planning Fees & Payments
Do you charge a planning fee?
Yes, for groups, destination weddings, and luxury/custom trips. This covers the time to research, design itineraries, manage guests, and communicate with suppliers.
Are planning fees refundable?
No. Planning fees are non-refundable because the work is completed even if you don’t travel.
Can I make payments over time?
Many cruises and group trips allow you to pay a deposit and make payments until the final due date. We will tell you the exact deadline on your confirmation.